National Planned Maintenance Services for Retail & Showrooms
Reliable maintenance for retail stores and showrooms across the UK – helping you stay open, compliant, and looking your best.
Expert Facilities Maintenance for the Retail Sector
At JCW, we provide tailored compliance, installation and maintenance solutions for retailers and showroom operators across the UK. Whether your premises are standalone units, located within shopping centres, or purpose-built showrooms, our teams deliver bespoke support that keeps your environments operational, efficient and inviting.
With regional offices in Cambridge, Cardiff, Bristol, Leicester, Ipswich and Leeds and engineers operating across England, Scotland and Wales, we have decades of experience supporting leading national retailers. We understand that health and safety compliance, customer comfort, lighting, security and visual merchandising are critical to successful retail environments – and we’re here to help you get them right.
Today’s customers visit physical stores for inspiration. They’re influenced by well-lit, tidy and thoughtfully arranged spaces. More retailers are transforming their aisles and shelves into bright, showroom-style displays – and JCW is here to support that transformation. Whether through planned maintenance, energy-efficient upgrades or reactive call-outs, our services are designed to keep your store or showroom running smoothly.
With a nationwide presence and a four-hour response time, JCW ensures that your retail spaces remain compliant, comfortable and customer-ready – every day.
Our Retail Maintenance Services Include:
Planned Preventative Maintenance (PPM)
JCW’s PPM programmes are designed to keep retail environments safe, compliant and operational. By scheduling regular checks on key systems – including HVAC, lighting, fire safety and water hygiene – we help prevent faults, minimise disruption, and ensure full compliance with statutory regulations across your estate.
Electrical inspections and compliance testing
JCW’s NICEIC-registered engineers carry out planned and reactive electrical maintenance, including EICRs, emergency lighting checks, PAT testing and fault diagnosis. We ensure compliance with BS 7671 and help maintain safe, efficient electrical systems across retail estates.
Air conditioning installation, servicing and repair
JCW provides expert installation and planned maintenance of air conditioning systems to ensure reliable performance, energy efficiency and full compliance with F-Gas regulations. Regular servicing keeps retail environments comfortable for customers and staff, while reducing the risk of breakdowns and ensuring systems operate at peak efficiency all year round.
Heating and boiler installation and maintenance
JCW provides expert gas servicing and boiler installation to ensure your heating systems operate safely, efficiently, and in full compliance with Gas Safety Regulations. Our engineers carry out planned maintenance, annual inspections, and fault diagnosis across a range of commercial boilers and heating systems, helping to maintain a consistent and comfortable retail environment all year round.
Read more about our heating and gas maintenance services here >>>
Fire alarm, emergency lighting and life safety system installation and servicing
JCW installs and maintains fire alarms, emergency lighting and life safety systems to ensure safe, compliant operation across your retail estate. Regular servicing supports legal compliance and system reliability, helping to protect your staff, customers and premises.
Lighting repairs and lamp replacement
A well-lit retail environment enhances customer experience and supports visual merchandising. JCW provides responsive lighting repairs and scheduled lamp replacements to keep your premises bright, safe and visually consistent. We also offer installation of energy-efficient lighting solutions to improve reliability and reduce operating costs.
Water hygiene and legionella risk management
JCW delivers routine monitoring, testing and maintenance of water systems to help retail clients manage legionella risk and remain compliant with current health and safety legislation. Our services ensure safe, hygienic water across your premises and support duty holders in meeting their legal responsibilities under the Approved Code of Practice (ACoP L8).
Fabric maintenance and general repairs
JCW delivers routine fabric maintenance and responsive repair services to keep walls, floors, fittings and finishes in excellent condition. From cosmetic touch-ups to essential remedial work, we help maintain a clean, professional appearance throughout your retail space, ensuring your environment reflects the quality of your brand.
Reactive call-outs and 24/7 emergency support
Unexpected faults can disrupt trading, damage stock, and pose safety risks. JCW provides rapid-response reactive maintenance and 24/7 emergency support to minimise downtime and restore normal operations quickly. Our nationwide team is on hand to resolve urgent issues with minimal disruption to your retail environment.
Read more about how we provide our contracted clients reactive support here >>>
Installation and Fit-Out Projects for Retail and Showrooms
JCW are specialists in the design and installation of heating, ventilation, and air conditioning (HVAC) systems, with an extensive portfolio of client case studies that reflect our breadth of experience. In response to the ever-evolving requirements of our retail and showroom clients, our project design team remains highly adaptable, delivering innovative solutions tailored to each client’s priorities—be it energy efficiency, occupant comfort, or rapid project turnaround.
In addition to HVAC services, we also provide the installation of electrical systems, solar photovoltaic (PV) solutions, R32 air conditioning upgrades, and industrial gas heating systems. Our well-coordinated approach ensures seamless collaboration between our installation teams, project designers, and clients, enabling timely delivery and consistently high levels of customer satisfaction.
Why Choose JCW?
Nationwide Reach: We cover the whole of the UK, with mobile engineers on hand for rapid response and consistency across your portfolio.
Retail-Focused Expertise: Years of experience working within active retail environments, ensuring minimal disruption to staff and customers.
Sustainable by Design: Our maintenance approach prioritises energy efficiency, compliance, and reduced environmental impact.
Accredited and Reliable: All work is completed by qualified professionals, in accordance with British Standards and current legislation.
Trusted by Leading Retailers
“JCW have always been very helpful and conducted their business in a professional manner. We have just carried out an independent compliance audit which has proved that the company (JCW) is worth the investment and ideal to look after our Retail portfolio.”
— Retail Facilities Manager, High Street Retailer
“I have known JCW (formerly Electrum Services Limited) and their principal team of engineers for over 20 years and have always been happy with the quality and promptness of their work. They deserve 10 out of 10 for the service they provide and I would definitely recommend them to other companies looking to use their services.”
— Independent Consultant, Advising High Street Retailers
Tailored Contracts to Suit You
Our service contracts are designed around your specific needs, offering complete flexibility and peace of mind:
Fixed-Term or Rolling Agreements
Choose between structured, long-term commitments or adaptable rolling contracts.Nationwide Multi-Site Support
Consistent service across all your UK locations, no matter the scale.Compliance-Led PPM Schedules
Stay compliant and avoid downtime with proactive, planned maintenance.Emergency Reactive Support
Fast, reliable response when urgent issues arise.
Arrange a Free Consultation
Let us take care of your store maintenance so you can focus on your customers.
Whether you're managing a portfolio of retail sites or a single showroom, we’ll build a plan that fits your needs.
